It seems that bloggers support isn't that great either...

My partner has now had her blog down for over a month. It doesn't appear on her dashboard, and gives the dredded 404 (not found errors) for the past month.

Trying to get through to support seems pointless. For over the month now, we have both tried to contact support and get a response (which isn't an automated response.) Following those automated instructions doesn't help as none of the situations described don't even come close to what we are encountering.

Granted it's a free service, but even for a free service, is no contact acceptable?

Nope! Not at all.

But there are no other choices except to move to a different blog service. It's not like I can call them and wait on hold for two hours, as they don't have any phone support. If they do, I haven't been able to find it.

Has anyone else encountered these issues?